Delivery Information

Pilot Car Products and Blazing Technologies Inc.

SHIPPING YOUR ORDER: We make every effort to ship your order within 24 hours. In most cases it will go out the same day. Standard orders (non-freight items) will typically arrive in 2-6 working days. This information should be used as a general guide and is not guaranteed. We will email the tracking number when available.

NON-FREIGHT ORDERS (ITEMS UNDER 70 LBS.): Items under 70 lbs. are assessed a shipping and handling fee based on the total dollar amount of the items. Due to oversize restrictions, some items require additional shipping and handling charges. These items are individually noted. Orders that do not have freight items will be shipped by ground transportation unless otherwise specified.

TRUCK FREIGHT ORDERS (ITEMS over 70 lbs.)*: Please call for quote to ship by truck. Truck drivers are subject to a number of regulations, one of which is that they are not required to give assistance unloading. Please be prepared for this "curbside" delivery, as you are responsible for unloading the item(s) and placing them in your shop. This normally takes a couple of "friends". Your location must be tractor-trailer accessible. We recommend that you make arrangements with the trucking company to take delivery at the freight terminal if you can. They will load it onto your vehicle. Make sure your vehicle is capable of handling the weight. Also, bring plenty of tie downs to properly secure the load. Some terminals have other delivery services available, such a lift gate service, for an additional cost. These services vary from terminal to terminal, so remember to ask the trucking company when they call to make delivery arrangements. You are responsible for these additional costs.

SHIPPING DAMAGE: We have great service from the trucking companies we deal with. However, sometimes shipping damage can occur. It is extremely important to inspect and note any damage that might be suspect. Holes, dents, tears, etc. should be noted on the form the driver gives you to sign accepting delivery. These notations will allow us to make a claim for shipping damage on your behalf. Failure to do so makes it extremely difficult to make a claim. If there is shipping damage and you have noted it on the delivery form, you can email us at orders@blazingtech.net, call our Customer Service Department at 610-913-7657 or fax us at 610-913-7658. We will take care of all of the necessary arrangements to have the problem resolved.